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This one I received from my friend, Svein, a whirlybird pilot with a well developed sence of humor.  Just uproarious! Thanks buddy!
United Airlines Agent at Gate 14

It happened at the Denver Airport . This is hilarious. I wish I had the guts of this girl.

An award should go to the United Airlines gate agent in Denver for being smart and funny,
while making her point, when confronted with a passenger who probably deserved to fly as 
cargo, for all of you out there who have had to deal with an irate customer, this one is for you.

A crowded United Airlines flight was canceled. A single agent was re-booking a long line of

inconvenienced travelers. Suddenly, an angry passenger pushed his way to the desk. He slapped
his ticket on the counter and said, -"I have to be on this flight and it has to be First Class!."

The agent replied,
-"I'm sorry, sir. I'll be happy to try to help you, but I've got to help these
folks first; and then I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear,

"Do you have any idea who I am?" Without hesitating, the agent smiled and grabbed
her public address microphone..

-"May I have your attention, please?", she  began, her voice heard clearly throughout the terminal.
"We have a passenger here at Gate 14 who doesn’t know who he is. If anyone can help him with
his identity, please come to Gate 14".

With the folks behind him in line laughing hysterically, the man glared at the United agent,

gritted his teeth, and said, -"Fuck You!"

Without flinching, she smiled and said,
-"I'm sorry sir, you'll have to get in line for that, too."

Life isn't about how to survive the storm               but how to dance in the rain.